New J.D. Powers & Associates Study: Customer Satisfaction Trumps Price in Overall Customer Satisfaction

Training is the most cost effective way to increase sales and profits.

Automotive Training & Development offers sales training programs that assist automotive salespeople Increase their sales and profits. Our approaches focus on creating motivated and inspired sales professionals who enjoy their work and are eager to serve their clients. Our methods incorporate the latest ideas in automotive training, sales effectiveness and human development.

This valuable training helps give the customers an overall pleasurable experience when purchasing a vehicle from your dealership. According to a recently released J.D. Powers and Associates 2010 U. S. Sales Satisfaction Index Study, the manner in which a customer is treated by the dealership is more important to overall new vehicle buyer satisfaction than the actual transaction price. You can see the full report here.

This is why it is important to train your sales staff well and you may find more information on our program at:


About Automotive Training & Development

Automotive Training & Development provides sales training for automotive, marine, RV, and motorcycle dealerships. Our highly effective and affordable sales training programs can dramatically improve your bottom line. Training is the most cost effective way to increase sales and profits. AT&D offers three sales training programs that can be tailored to your needs: · Recruiting and training new sales associates · Retraining for Professional Sales Associates · Management Training and Support All of our programs come with a thirty-day guarantee.
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